FAQ

MENA VPN creates a tunnel and encrypts all your incoming and outgoing data, which provides precise evidence that no one can access your private information. MENA VPN provides a layer of anonymity by safeguarding your original IP address. Websites that you visit will only see our servers and IP addresses.

MenaVPN can be accessed from iOS and Android . You can also use it for other all devices as well. 

MenaVPN can be used on both your mobile phone and your laptop. it s a VPN for all devices.

We have a money return policy within a week after purchase if our customers have complaints or are not satisfied with our services. so you can kindly contact us and request it.

No, we stand on strict policy not to monitor our clients browsing. So, by choosing us you choose completely safe and anonymous browsing.

No, MenaVPN follows EU users privacy policy and it does not and will never log any traffic data, DNS queries, or anything that can be used to identify you.

GENERAL QUESTIONS

MenaVPN may increase your speed because unlike an ISP that throttles certain types of traffic, we never restrict traffic. Any VPN service can slow down your connection, the difference is so minor that you probably won’t notice it

Sign up to MenaVPN using your email and use it 7 days for free. so you can test the service during this period of time . If you have any request after using, you can always contact us.

If you purchase subscription for MenaVPN, you can use it on up to 5 devices.

We support all popular OS , we are supporting iOS and Android, windows, Linux and Mac

ACCOUNT QUESTIONS

 Click on pricing page for more information

You can renew your subscription. if you have purchased via apple it will resubscribe you after your period ends. you will also get notified a day before. but if you paid via card on website or via Paypal. you have to pay again as soon as your subscription finished.

After purchasing via Appstore you just need to close the app and re-open it. if you paid via stripe you will receive an email including a user name and password. contact us to guide you how to activate your subscription.

We have so many ways by which you can make payment such as using your Card (Debit/credit/visa) via Website, Android (in-app purchase, card payment), iOS(in-app purchase), Amazon in-app purchase, Huawei in-app purchase, Mobile banking, Internet banking or direct payment into our bank account number.

All you have to do is to close the app and re open it. If the issue still exists , provide us a screenshot of your payment transaction message in-app support.

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